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Take rate is the percentage of transaction value that a platform or marketplace keeps as revenue from the total amount it processes, also known as Gross Merchandise Volume (GMV). It’s a key metric for businesses that act as intermediaries, such as subscription platforms, payment processors, or online marketplaces.
This metric helps evaluate how efficiently a platform monetizes the transactions flowing through it. A higher take rate often indicates strong pricing power or added value, while a lower rate may reflect competition or a focus on scale.
Take rate directly impacts profitability. A higher take rate means the platform captures more value per transaction. However, it must be balanced, setting the rate too high may deter users or vendors, while too low may affect long-term sustainability.
The formula is:
Take Rate = (Platform Revenue / Gross Merchandise Volume) × 100
This is different from metrics like visitor-to-lead conversion rate, which measures site engagement rather than financial performance.
An ecommerce marketplace generates $5 million in revenue from $50 million GMV in a month.
Take Rate = ($5M ÷ $50M) × 100 = 10%
If you run a subscription-based or marketplace model, optimize your take rate based on competitive benchmarking and customer satisfaction. Test different pricing tiers and value-add services to justify increases without hurting conversions./p>